Remedy for a defective ticket and dispute resolution.

10-16-03-11. Remedy for a defective ticket and dispute resolution. 1. If a claimant and the lottery disagree on whether a ticket is a winning ticket and the lottery determines that the ticket is not valid and does not pay the prize, the lottery may replace the disputed ticket with a ticket for the next draw of the same game or refund the cost of the ticket. If an individual buys a ticket that is defective, the only responsibility or liability of a retailer, vendor, or lottery is to replace the defective ticket with a ticket for the next draw of the same game or refund the cost of the ticket. This is the only remedy of the claimant. 2. The lottery shall resolve a dispute regarding the operation of the lottery, validity of a ticket, or payment of a prize, and the lottery's decision and judgment is final and binding on a participant in the lottery. History: Effective February 1, 2004; amended effective July 1, 2019. General Authority: NDCC 53-12.1-13 Law Implemented: NDCC 53-12.1-08, 53-12.1-13